Returns & Exchanges

We want you to love your Dirty Labs experience, which is why we offer a 30-day satisfaction guarantee on all of our high-performance, bio-based laundry products. If you aren't completely satisfied with your purchase, we'll make it right with a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and shipping zip code to start the process within 30 days of delivery.

• 2.
  Print Your Label

  Once your return is authorized, we will email you a prepaid shipping label and detailed instructions on how to package your items.

• 3.
  Ship It Back

  Securely pack the products in their original packaging if possible and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.